ConciergeGuestGet started

Help & support

We're here to help

Any question about your event, guests, QR check-in or tickets, reach us the way that suits you.

WhatsApp

Fastest way to reach us. Tap to open a chat.

+44 7927 101483Message us

Email

For detailed questions or attachments.

[email protected]Send an email
WhatsApp usually within a few hours · Email within one business day

Common questions

How quickly will I get a reply?

WhatsApp is fastest, usually within a few hours during the day. Email replies land within one business day.

What should I include when I contact you?

Your event name and a short description of what you are trying to do or what went wrong. A screenshot helps a lot.

Can you help set up my first event?

Yes. Message us and we will walk you through guest lists, QR invitations, seating and door check-in.

Is support included on the free plan?

Yes. Every plan, including Free, can reach us by WhatsApp or email.